Orders placed before 2:00 PM ET on business days ship the same day. Orders placed after that time, on weekends, or holidays, are processed the next business day.

We ship via UPS and USPS based on your location and shipping option.

We offer UPS Ground, 2nd Day Air, 3 Day Select, Next Day Air (Saver/Early), Worldwide Express/Expedited, and USPS Ground Advantage.

Yes—free ground shipping is available on orders over $250 and under 15 lbs, unless a promo offers a lower threshold.

Yes. Rates and delivery times are shown at checkout. International customers are responsible for customs duties and import taxes.

If your package is 5+ business days late, we can help file a carrier claim. Carrier investigations can take 2–3 weeks.

Returns must be initiated within 14 days of delivery.

Items marked Final Sale, custom products, gift cards, and any used gear or footwear are not eligible for return. Footwear and apparel must be unworn and in original packaging with tags attached.

Original shipping is non-refundable. If your order qualified for free shipping, the original cost may be deducted from your refund.

Customers are responsible for return shipping unless the return is due to our error or an approved defect claim.

No restocking fee applies to general returns. Cheer shoe exchanges carry a $15 restocking fee.

Use our Returns & Exchanges Portal by entering your order number and ZIP code. If approved, you’ll receive a prepaid label—please drop off within 1 business day to remain eligible.

If you filled out the Return & Exchange Form but weren’t redirected to the Return Label Portal, please visit this link using a computer.

Return Label Portal

(Mobile phones, especially iPhones, may not allow you to download the return label.)

Email us at support@lifestylessports.com with the subject:

Trouble Printing Return Label For Order #[Insert Your Order Number]

A return label will be emailed to you within 24 business hours. If you do not receive one in 24 business hours, call us between 10am & 6pm ET at (516) 781-8070 (Option 4). Remember: once issued, your package must be mailed within 1 business day.

Yes. Exchanges must be requested within 14 days of delivery. You’re responsible for round-trip shipping and any price difference. Exchanges are processed within 7–10 business days after inspection.

Please email us within 1 business day of delivery at support@lifestylessports.com with at-home photos taken immediately upon unboxing (not at a gymnasium, practice, or competition). Approved cases receive a prepaid return label, and the package must be dropped off within 1 business day of label issuance. Verified manufacturer defects are covered by the brand’s warranty—we’ll assist if you hit a roadblock.

If you need an exchange faster than our standard processing time, please call us at (516) 781-8070 (Option 4) to discuss expedited options.

Cheer shoes, apparel, and backpacks are exchange or store credit only within 14 days of delivery (no refunds).

Yes. A $15 restocking fee applies to cheer shoe exchanges, plus return shipping.

Items must be unworn and in new condition with tags and original packaging. Try shoes on indoors with clean socks only. Worn items (dirt, odor, scuffs, foot imprints) aren’t eligible.

Email within 1 business day of delivery with at-home unboxing photos. Verified defects fall under the manufacturer’s warranty; we’re happy to help facilitate if needed.

No. Items marked Final Sale cannot be returned or exchanged.

For full details, visit our Shipping & Returns Policy.