1. Introduction
Welcome to Lifestyle Sports! These Terms of Service govern your use of our sport equipment repair or reconditioning services, including glove reconditioning, Lacrosse head restringing, racket restringing, and bat regrip services (collectively referred to as "Services"). By accessing or using our Services, you agree to be bound by these Terms of Service. Please read these terms carefully before using our Services.
2. Services
Our Services include, but are not limited to, repairing, reconditioning, and restringing of sport equipment such as gloves, Lacrosse heads, rackets, and bats. We strive to provide high-quality services to our customers and ensure that the repaired or reconditioned equipment meets or exceeds industry standards.
3. Ordering Process
To utilize our Services, customers can place an order through our website or by contacting us directly at 516-781-8070. When placing an order, customers are required to provide accurate information about the equipment requiring repair or reconditioning, including any specific instructions or preferences.
4. Pricing and Payment
The pricing for our Services is outlined on our website and may vary depending on the type of equipment and the extent of repair or reconditioning required. All prices are subject to change without prior notice. Payment for Services can be made online through our secure payment gateway. We accept various forms of payment, including credit cards, debit cards, and online payment platforms.
5. Turnaround Time
We make every effort to complete repairs and reconditioning within a reasonable timeframe. After we receive your equipment in the mail, please allow 3-5 business days for us to process and begin work on your repair or reconditioning order. The total turnaround time may vary depending on factors such as the volume of orders, the complexity of the repair, and the availability of parts. We will provide customers with an estimated completion date at the time of ordering and will notify them of any delays or changes to the schedule.
6. Shipping and Delivery
Customers are responsible for shipping their equipment to our facility for repair or reconditioning. We will provide you with a label if you purchased one from us or you can use a trusted carrier of your choice. We will return the repaired or reconditioned equipment to customers using USPS or UPS. Shipping cost and label will be included if you choose to purchase from us or you can ship the equipment using your own label and carrier.
7. Quality Guarantee
We stand behind the quality of our workmanship and strive to ensure customer satisfaction with every repair or reconditioning service. If customers are not satisfied with the results, they may contact us to discuss their concerns and request a resolution. We reserve the right to assess each situation on a case-by-case basis and determine an appropriate course of action.
8. No Refund or Return Policy
All sales of our Services, including the materials used in the repair or reconditioning process, are final. We do not offer refunds or accept returns for completed services. Once the repair or reconditioning work has been performed, customers are responsible for the full payment of the services rendered. We encourage customers to carefully review their orders and provide accurate information to ensure satisfaction with the final results.
9. Limitation of Liability
In no event shall Lifestyle Sports be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, or data, arising out of or in connection with the use of our Services. Our liability is limited to the amount paid by the customer for the Services rendered.
10. Privacy Policy
We are committed to protecting the privacy of our customers' personal information. Our Privacy Policy outlines how we collect, use, and disclose personal information provided by customers when using our Services. By using our Services, you consent to the collection and use of your personal information in accordance with our Privacy Policy.
11. Changes to Terms of Service
We reserve the right to modify or update these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is the responsibility of customers to review these terms periodically for any updates. Continued use of our Services after changes to the Terms of Service constitutes acceptance of the revised terms.
12. Contact Us
If you have any questions or concerns about these Terms of Service or our Services, please contact us at 516-781-8070.
Thank you for choosing Lifestyle Sports for your sport equipment repair and reconditioning needs!