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Lifestyles Sports Shipping & Return Policy

Lifestyles Sports Shipping & Return Policy

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At Lifestyles Sports, we aim to provide efficient, transparent, and customer-friendly shipping and return services. Below, you’ll find our detailed policies for both domestic and international orders, including specific instructions for returns and exchanges. If you have any questions, please reach out to our customer service team.

Domestic Shipping Policy

Order Processing Times

  • Orders placed before 2:00 PM Eastern Time on a business day are processed on the same day, ensuring timely preparation for shipping.
  • Orders placed after 2:00 PM or on weekends/holidays will be processed on the next business day.
  • Example: An order placed on Friday at 4:00 PM EST will not ship until Monday, regardless of the shipping service selected.
  • Once your order is processed, you will receive a confirmation email with tracking details.

Shipping Carriers

  • We use trusted carriers such as UPS and USPS to deliver your orders.
  • The carrier for each order is selected based on your location and the most efficient delivery option to ensure timely arrival.
  • Orders are delivered Monday through Friday. Certain shipping options allow for Saturday delivery, but order processing is limited to business days. Delivery times may vary due to factors outside our control, such as weather, holiday schedules, or carrier delays.

Shipping Options

We offer a variety of shipping methods to meet your needs. Shipping options are subject to change, and new services may be added. Available options include:

UPS Shipping Options:

  • UPS Ground – Estimated 2-6 business days for delivery within the contiguous 48 states.
  • UPS Standard – Estimated 4-7 business days; available for shipments within the U.S., Canada, and Mexico.
  • UPS 2nd Day Air – 2 business days for delivery (Saturdays not included) – Delivers to all 50 states.
  • UPS 2nd Day Air AM – 2 business days including Saturday delivery – Available in all 50 states.
  • UPS 3 Day Select – 3 business days for delivery (only available in the contiguous 48 states).
  • UPS Next Day Air Early – Next business day delivery in the contiguous 48 states and Anchorage, AK – Saturday delivery available.
  • UPS Next Day Air – Next business day delivery to all 50 states and Puerto Rico.
  • UPS Next Day Air Saver – Next business day delivery from all 50 states to the 48 contiguous states.
  • UPS Worldwide Express – Guaranteed international delivery within 1-3 business days.
  • UPS Worldwide Expedited – Reliable international shipping within 2-5 business days. Offers door-to-door delivery, customs clearance, and tracking.

USPS Shipping Options:

  • USPS Ground Advantage – Estimated 2-5 business days for delivery to all 50 states.
  • USPS Priority Mail – Fast delivery within 1-3 business days.
  • USPS Priority Mail Express – Next-day to 2-day delivery by 6 PM.
  • USPS Priority Mail Express International – Fast, reliable, and affordable international delivery within 3-5 business days to 180+ countries, including Canada, Mexico, and Australia.
  • USPS Priority Mail International – Reliable and economical international shipping within 6-10 business days to 180+ countries, including Canada, Mexico, and Australia.

International Shipping Policy

Shipping Rates and Delivery Times

  • International shipping rates and estimated delivery times are calculated based on your destination country and selected shipping method.
  • These details will be displayed at checkout for full transparency before purchase.
  • Customs inspections may delay delivery times beyond our control.

Customs, Duties, and Taxes

  • International orders may incur additional duties, taxes, or fees imposed by the destination country’s customs office.
  • These fees are the customer’s responsibility and are not included in the product price or shipping cost.
  • We recommend contacting your local customs office for details on potential charges before placing your order.

Restricted Items

  • Due to customs regulations or carrier restrictions, certain items cannot be shipped internationally, including:
    • Hazardous materials
    • Perishable goods
    • Alcohol and tobacco products
    • Firearms and ammunition
    • Live animals
    • Prescription medications

Restricted Countries

  • Due to legal and carrier restrictions, we may not be able to ship to certain countries. If your country has specific regulations or restrictions, please contact our customer service team for clarification.

Delivery Timeline and Guarantees

  • While we strive for prompt delivery, customs inspections, local holidays, and unforeseen events may impact delivery schedules.
  • Lifestyles Sports cannot guarantee international delivery dates due to these factors.

Return and Exchange Policy

We value your satisfaction and understand that sometimes a return or exchange is necessary. Please follow the guidelines below to facilitate an easy and transparent return or exchange.

General Return Guidelines

  • Customers have 30 days from the date of delivery to initiate a return.
  • Items must be in new, unused condition, with all tags attached and packaging intact.
  • Items marked as "Final Sale", gift cards, or custom items are not eligible for returns or exchanges.

Exchanges

  • Customers are responsible for any price difference between the original and replacement item.
  • Shipping charges for exchanges are the customer’s responsibility, unless the item was defective or incorrectly shipped.
  • Exchanges are processed within 7-10 business days once the returned item is received and inspected.

Shipping Costs for Returns

  • Customers are responsible for return shipping costs, unless the return is due to a Lifestyles Sports error.
  • Original shipping charges are non-refundable.
  • If an order qualified for free shipping, the original shipping cost will be deducted from the refund.

Lost or Delayed Packages

  • Once the carrier (USPS, UPS) takes possession of the package, Lifestyles Sports is not responsible for delivery delays.
  • If a package is 5 business days past the original estimated delivery date, we can assist in filing a claim with the carrier.
  • Claims and missing package reviews can take 2-3 weeks to process.

Returns Due to Lifestyles Sports Error or Defective Items

  • If an item is incorrect or defective, customers must notify us within 7 days of delivery.
  • We will provide a prepaid return label and cover all associated shipping costs.
  • A full refund or replacement will be issued after inspection.

Final Sale Items

  • Items marked as "Final Sale" cannot be returned or exchanged.

Initiating a Return

  1. Submit a Return Request: Visit Lifestyles Sports Returns & Exchanges and enter your order number, zip code, and details.
  2. Receive Confirmation:After submitting your request, you will receive a confirmation message.
  3. Obtain Your Return Label:If applicable, you will be provided with a return shipping label.
  4. Prepare & Package Your Item:Securely package your item, attach the label, and cover any old barcodes.
  5. Drop Off Your Package:Drop off the package at the designated carrier location and keep tracking information.
  6. Refund Processing:Refunds will be processed within 5 business days of receiving and inspecting the item.

Contact Us

For any questions about your order, shipping, or return process, please reach out to our customer service team. We value your business and are here to ensure a smooth experience.

Thank you for choosing Lifestyles Sports!

Last Revised: March 14, 2025

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