Lifestyles Sports Shipping & Returns Policy

Domestic Shipping Policy

At Lifestyles Sports, we strive to provide prompt and reliable shipping services to ensure that your order reaches you in a timely manner. Please review our shipping policy for important details regarding order processing and carriers.

For retail orders, we aim to process all orders placed before 2:00 PM Eastern Time on the same day. Orders placed after this time will be processed on the next business day. We understand the importance of efficiency, and we work diligently to fulfill and ship your order as quickly as possible.

To ensure the most efficient delivery, we utilize trusted shipping carriers such as UPS and USPS. The carrier used for your order will depend on the destination and the carrier that offers the fastest delivery to the provided address.

International Shipping Policy

Thank you for considering Lifestyles Sports for your international shipping needs. Please review the following policies and guidelines before placing your order:

Shipping Rates and Delivery Times

Shipping rates and delivery times vary depending on the destination country and the shipping method chosen at checkout. Please note that international orders may be subject to customs clearance procedures, which can cause delays beyond our control.

Customs Duties and Taxes

Customers are responsible for any customs duties, taxes, or fees levied by their country's customs department. These charges are not included in the item price or shipping cost and are the buyer's responsibility.

Restricted Items

We are unable to ship certain items internationally due to customs regulations or carrier restrictions. These items include but are not limited to:

• Hazardous materials
• Perishable goods
• Alcohol and tobacco products
• Firearms and ammunition
• Live animals
• Prescription medications

Restricted Countries

We may not be able to ship to certain countries due to legal restrictions or carrier limitations. Please contact our customer service team for more information if you are unsure whether we can ship to your country.

Delivery Guarantees

While we strive to deliver your order in a timely manner, we cannot guarantee delivery times for international shipments. Factors such as customs clearance, local holidays, and unforeseen events may affect delivery schedules.

Return Policy

Please review our return policy for international orders carefully before making a purchase. Due to the complexities of international shipping, return shipping costs and customs fees may apply.

Shipping Restrictions Apply

Additional shipping restrictions may apply to certain items or destinations. We reserve the right to cancel orders or adjust shipping methods if necessary.

By placing an international order with Lifestyles Sports, you acknowledge and accept these shipping policies and restrictions.

Contact Us

If you have any questions or need further assistance, please don't hesitate to contact our customer service team.

Return Policy for Lifestyles Sports

At Lifestyles Sports, we strive to ensure your satisfaction with every purchase. We understand that sometimes an item may not meet your expectations, and we are here to assist you with our return policy.

1. General Return Guidelines

• Customers have 30 days from the date of delivery to initiate a return for unwanted items.
• To be eligible for a return, the item must be new/unused, in its original packaging, with original labels attached to the item.

2. Returns Due to Change of Mind or Dislike

• If the return is initiated due to a change of mind or simply not liking the item, the customer is responsible for covering all shipping costs associated with the return back to Lifestyles Sports. The returned item must meet the general return guidelines mentioned above.

3. Returns Due to Mistake From Lifestyles Sports or Damaged Item

• If the return is initiated due to a shipping error or the item received is damaged, Lifestyles Sports will cover the return shipping costs.
• The customer must notify Lifestyles Sports of any mistakes from Lifestyles Sports or damages within 7 days of receiving the item.
• A full refund will be issued to the customer for the returned item, including the original shipping cost.

4. Initiating a Return

To initiate a return, customers must contact our customer service team within the 30-day window at Support@lifestylessports.com or call our customer service phone number at (516) 781-8070.

Provide the order number, reason for return, and any relevant details to facilitate the return process.

You can also initiate a return if you have an account on our website. Sign in to your account at Lifestylessports.com, go into your account settings, select the item you wish to return, and a Return Number with a return email will be generated to process your return. Please note that to initiate your return online, the item must be purchased with a signed-in account at checkout.

5. Return Process

• Once the return is approved, customers will receive instructions on how to return the item along with a shipping label provided by Lifestyles Sports.
• Please DO NOT use your own shipping label to return items, as we are unable to provide you with a refund for costs initiated outside of our system.
• Please ensure the item is securely packaged to prevent damage during the return shipping process.
• Refunds will be processed within 5 business days of receiving the returned item.

6. Exclusions

The return policy does not cover items that have been used, damaged by the customer, or are not in their original packaging. Items with a Final Sale tag are not eligible for return or refund. By making a purchase from Lifestyles Sports, you agree to abide by the terms and conditions outlined in this return policy. If you have any questions or concerns, please do not hesitate to contact our customer service team for assistance.

International Return Policy

At Lifestyles Sports, we strive to ensure that your shopping experience is enjoyable and hassle-free. However, due to the complexities of international shipping, we regret to inform you that all international sales are final. We do not accept returns or exchanges for international orders unless the item received is damaged.

Damaged Items

In the unfortunate event that you receive a damaged item, please contact Lifestyles Sports immediately upon receiving your order. We kindly ask that you provide detailed photographs of the damaged item and its packaging. This will assist us in filing a claim with the carrier to obtain a refund for your damaged item due to shipping.

Contact Us

If you have any concerns or questions regarding international returns or damaged items, we encourage you to contact Lifestyles Sports before placing your order. Our customer service team is here to assist you and address any inquiries you may have.

For custom orders that require embroidery or printing services, please reach out to our customer support department for detailed information regarding shipping costs. We are committed to providing accurate and transparent information to ensure a smooth and satisfactory experience for our customers.

We are proud to offer worldwide shipping services, allowing us to reach customers across the globe. However, please note that some products may have restrictions on international shipments due to specific regulations or logistical constraints. If you have any concerns regarding international shipping, please feel free to contact us for clarification.

When placing an order, please ensure that the shipping address is accurate and complete to prevent any potential delivery issues. We recommend providing a reliable shipping address where someone will be available to receive the package.